General Rules and Policies
PHYSICALLY CHALLENGED FANS:
JumpCon offers special seating needs for those requiring. When you order tickets through JumpCon please make note of any special needs you require. For information regarding building facilities and their accommodations (including hotels) it is best to call us directly. When appropriate, physically challenged fans are offered the opportunity to get to the front of autograph lines when we are going row by row.
You must wear your membership badges at all times to be admitted to any convention function.
Possession of alcoholic beverages by anyone under 21 years of age is grounds for expulsion from the convention without refund.
Please keep all behavior that polite fans would find offensive in public in your hotel rooms.
We'll offer sympathy, but NHGTA or JumpCon is not responsible for lost, stolen or damaged property, or for injuries sustained during the course of the convention.
Announced events and guests are subject to change and/or cancellation without notice. Every effort will be made to announce any changes via the Internet and pre-convention publications, but sometimes last-minute changes will occur.
We reserve the right to ask you to leave the convention and refuse to refund your money if you are behaving in a manner that has to be brought to our attention.
In general, no smoking, eating or drinking is allowed in the function rooms.
Please abide by our weapons policy: All weapons must be non-working and peace bonded. No functioning projectile weapon which includes but not limited to water pistols, silly-string guns, and ping-pong pistols. Bladed weapons must be cased or sheathed at all times. No clowning around or showing off in the common areas. Any weapon used in an offensive manner will be confiscated and the rules will be enforced. We expect you to use good judgment; with your help, we can allow peace-bonded weapons.
Especially in the harsh reality of today’s world the security staff, hotel security, and local law enforcement officials will treat anything that looks like a real gun as a real gun. We do not post bail or arrange for release.
NO CAMPING IN THE HALLS OR LOBBY! If you are found sleeping in the public areas, you will be asked to go to your hotel room. If you do not have a room, hotel or venue security will be forced to ask you to leave. Check the message board for people looking for people to share rooms and costs.
Please do not abuse our hotels or convention facilities. This includes putting signs on walls. Public locations for notices are provided. Room Parties and other announcements may also be dropped off at our Information Desk for inclusion in the Daily Jump. Please don't destroy the facilities; we would like to do this again.
Costumers remember that NO costume is NO costume, and there are public nudity laws. Please wear appropriate (or at least enough) clothing in the common areas.
Please abide by the above rules and a good time will be had by all.
Photography / Video & Autographs
Still photography is normally permitted. However, please note that the stars that are contracted for professional photo sessions cannot pose for personal photos. Some guests do not allow videotaping. An announcement will be made at the show, if necessary. Still photography is for personal use only - public dissemination and commercial use strictly prohibited.
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To Order Online:
To purchase your tickets online, please visit the JumpCon ticket server. For your protection, we use a secure server and a convenient shopping cart-type order form. Your order will be confirmed via e-mail.
To purchase tickets via regular mail, please send a check or money order payable to NHGTA with a self-addressed stamped envelope to the address below:
NHGTA JumpCon
53 High Street
Milford , NH 03055
Please note that mail orders must be postmarked at least 2 weeks before the event.
To Order by Phone:
To purchase tickets by phone, please call us at (603)-769-4903 Monday thru Saturday from 10 am to 10 pm. All times are eastern time.
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Regardless of your ordering method, you MUST bring your receipt to the convention to get your membership badges. You will receive your receipt via email. We do not mail receipts unless requested and additional surcharge may apply.
To review our Ticket Cancellation Policy, click JumpCon Policies.
To Purchase Tickets At The Door (If Available)
Tickets can be purchased from 3 pm to 9 pm Friday, Saturday from 9 am to 3 pm, and Sunday from 9 am to 2 pm. Prices at the door may be slightly higher and we do not guarantee availability.
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Hotel info for our JumpCon Events:
Varies from event to event and will be posted as information is made available.
Refund Policy
JumpCon values your patronage and we feel that our cancellation policy is very fair, as most conventions we surveyed offer no refunds for any reason.
JumpCon Land Based Cancellation Policy:
You may cancel for any reason up to 30 days before the show, and get a partial (80%) refund. The 20% refund charge will be applied to all cancellations regardless of when the reservation was made.
No refunds can be issued less than 30 days from show, as by that time all ticket sales will have stopped and we would be unable to re-sell your ticket and re-assign your seat. We will however offer a credit for a future show, if you notify us that you are unable to attend (by phone or email), at least 48 hours before show.
No refunds can be made at the event for any reason. If you are due a refund for an agreed upon reason, a refund check will be mailed to you within 10 business days after your request.
If you are a "No Show" on the date of the event and have made no effort to notify us (either by phone or email) that you cannot attend, no credit whatsoever will be offered, as we will have lost all ability to try to re-sell your ticket in advance or at the door.
No partial refund will be given for unused days (ex. If you attend on Saturday but cannot attend on Sunday, no refund will be given for the unused Sunday portion).
The same applies for any special events you may have ordered tickets for, such as a Play or Banquet - as the Hotel will have billed us for a specific number of patrons at that point, and again we would not have time to re-sell that ticket.
In the unlikely event that the show is cancelled for any reason, full refunds would be issued. Or if you prefer, credit would be given for a future JumpCon event.
All purchases are non-transferable. When registering on-site you may be asked to show government issued identification.
By purchasing tickets to any JumpCon event, you agree to accept and abide by these rules.
JumpCon assumes no responsibility for typographical errors or inaccurate information provided by convention venues. All dates, venues and
